Understanding the issue
The Quick Cards Web Part is a powerful tool in SharePoint, allowing users to create visually engaging displays. However, some users have encountered a problem where the thumbnail images do not display. This issue arises because the API response for the thumbnail type column is missing crucial properties, often due to the release preferences set in SharePoint.
What are Release Preferences?
SharePoint offers different release preferences: Targeted Release and Standard Release.
- Targeted Release provides early access to new features, updates, and fixes. While this is beneficial for those wanting to try the latest updates, it can sometimes lead to incomplete or unstable features.
- Standard Release ensures features and updates are thoroughly tested and stable before being released, reducing the risk of encountering bugs or incomplete functionalities.
In this case, users on the Targeted Release track may experience issues with the Quick Cards Web Part because the API responses may not yet include all necessary properties.
Step-by-Step Guide to Changing Release Preferences
Here’s how you can switch your SharePoint release preferences to Standard Release to resolve the issue:
1. Accessing Admin Center
- Sign in to Office 365: Use your admin account to log in to the Office 365 admin center.
- Navigate to the Admin Center: Once logged in, select the admin app.
2. Changing the Release Preferences
- Go to Settings: In the admin center, expand the “Settings” menu and click on “Org settings.”
- Select Release Preferences: Under the “Org settings” tab, find and click on “Release preferences.”
- Choose Standard Release: Select “Standard release for everyone” to switch all users in your organization to the standard release track.
- Save Changes: Click “Save changes” to apply the new settings.
3. Verifying the Change
- Wait for Propagation: It might take some time for the changes to propagate throughout your organization.
- Check Quick Cards Webpart: After the changes take effect, verify that the Quick Cards Web Part now correctly displays thumbnail images.
Additional Troubleshooting Tips
Clear Cache: Sometimes, old data cached in your browser can cause issues. Clearing your browser cache might resolve display problems.
Check Permissions: Ensure you have the necessary permissions to view and edit the Web Part.
Update Web Part: Make sure the Quick Cards Web Part is up-to-date with the latest version.
Conclusion
Switching to the Standard Release track in SharePoint is a simple yet effective solution to ensure the Quick Cards Web Part receives a complete API response, including all necessary properties for displaying thumbnail images. By following the steps outlined in this guide, you can resolve the issue and enhance the functionality of your SharePoint site.
Stay tuned for more SharePoint tips and troubleshooting guides! If you have any questions or need further assistance, feel free to leave a comment below.
Happy SharePointing!
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